Warranty & Refund Policy
Product Warranty
Items purchased from the Kewlus store come with a 2-month faulty component replacement warranty. If a component or product is faulty in any way, you can request a replacement of the faulty component.
Lifetime Discount Warranty
If any components break after the warranty period, such as a spring or a mast, you can request a replacement of that component at a 50% discount. That's for life!
To inquire about a faulty product or component, please contact Reedy via our Contact page.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This will allow us to evaluate the issue and correct it promptly.
Refunds
Please consider your purchase carefully as we do not offer refunds unless the product is faulty or defective.
If you have any questions regarding our warranty or refund policy, do not hesitate to reach out via our Contact page.